1. Agreement to Terms
By accessing or using the services of 800 Pound Gorilla Inc. ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree, you may not use our services.
2. Services
800 Pound Gorilla Inc. provides managed IT, network infrastructure, VoIP, IoT, cybersecurity, and cloud services ("Services"). The scope of Services for each client is defined in a separate Statement of Work or Service Agreement.
3. Service Agreements & Contracts
Specific pricing, SLAs, deliverables, and obligations are governed by individual client agreements. In the event of any conflict between these Terms and a signed agreement, the signed agreement shall prevail.
4. Payment Terms
- Invoices are due within 30 days of issuance unless otherwise agreed in writing.
- Late payments may accrue interest at 1.5% per month.
- Suspension of services may occur after 60 days of non-payment.
5. Confidentiality
Both parties agree to keep confidential all proprietary information disclosed in connection with the Services. This obligation survives termination of any service agreement.
6. Limitation of Liability
To the maximum extent permitted by law, 800 Pound Gorilla Inc. shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the fees paid in the 3 months preceding the claim.
7. Intellectual Property
All custom work product created by 800 Pound Gorilla Inc. remains our intellectual property until paid in full. Upon payment, ownership transfers to the client as specified in the applicable agreement.
8. Termination
Either party may terminate a service agreement with 30 days written notice unless otherwise specified. Breach of payment or confidentiality obligations may result in immediate termination.
9. Governing Law
These Terms are governed by the laws of the State of Florida, USA. Any disputes shall be resolved in the courts of Broward County, Florida.
10. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our Services following notice of changes constitutes acceptance.
11. Contact
For questions about these Terms, contact us via the form on this website.